ClearSound Hearing LLC ("ClearSound Hearing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, protect, and disclose information obtained through our website, lifesoundsgreat.com, as well as information used in connection with our text messaging services.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Telephone or mobile phone number

• Email address

• Mailing address

• Information submitted through website forms

• Appointment or scheduling information

• Communications and requests you send to us

• Other information you voluntarily provide when contacting ClearSound Hearing

Our website may also automatically collect certain technical information, such as browser type, device information, IP address, pages visited, and other information about how visitors interact with our website.

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How We Use Your Information

We may use information we collect to:

• Respond to questions and requests

• Schedule, confirm, or manage appointments

• Provide appointment reminders and other service-related communications

• Communicate regarding hearing healthcare services, products, orders, repairs, or other matters related to your care or relationship with ClearSound Hearing

• Provide customer service and support

• Maintain and improve our website and services

• Fulfill legal, regulatory, billing, administrative, or operational requirements

• Protect the security and integrity of our systems and services

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Text Messaging and Mobile Information

ClearSound Hearing may use mobile telephone numbers provided by patients or customers to send text messages related to appointments, scheduling, services, orders, follow-up care, and other service-related communications for which the recipient has provided consent.

We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.

ClearSound Hearing will not use this text messaging program to send marketing or promotional messages.

Mobile information may be provided to service providers that assist us in delivering text messages or operating our communications systems, but only as necessary to provide those services on our behalf. These service providers are not authorized to use your mobile opt-in information for their own marketing or promotional purposes.

Consent to receive text messages is not a condition of purchasing products or receiving services from ClearSound Hearing.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

Additional information regarding our text messaging program is available in our Text Messaging Terms & Conditions.

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How We Share Information

We do not sell or rent personal information collected through our website.

We may disclose information when reasonably necessary to:

• Provide services requested by you

• Work with service providers that perform functions on our behalf, such as website hosting, practice management, communications, text messaging, payment processing, billing, information technology, and similar operational services

• Comply with applicable laws, regulations, legal processes, or governmental requests

• Protect the rights, safety, property, or security of ClearSound Hearing, our patients, our employees, or others

• Complete a business transaction such as a merger, acquisition, reorganization, or sale of business assets, where permitted by law

Regardless of the above, mobile phone numbers, SMS opt-in information, and text messaging consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

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Your Choices and Access to Your Information

You may contact us to:

• Ask what personal information we have collected about you

• Request that inaccurate information be corrected

• Request deletion of information when applicable

• Ask questions about how your information is used

• Change your communication preferences

Certain information may need to be retained when required for legal, regulatory, healthcare, billing, recordkeeping, or other legitimate business purposes.

To stop receiving text messages, reply STOP to a message from ClearSound Hearing.

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Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember visitor preferences, understand how visitors use the site, and improve website functionality.

Certain third-party services used to operate or analyze our website may also use cookies or similar technologies. Their use of information may be governed by their own privacy policies.

You may be able to limit or disable cookies through your browser settings, although doing so may affect certain website features.

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Links to Other Websites

Our website may contain links to websites operated by third parties. ClearSound Hearing is not responsible for the content, security, or privacy practices of websites that we do not operate. We encourage you to review the privacy policies of other websites you visit.

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Healthcare Information

This Privacy Policy primarily addresses information collected through our website and text messaging services. Certain health information maintained by ClearSound Hearing may be subject to additional privacy protections and requirements under applicable healthcare privacy laws and separate privacy notices.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

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Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy-related request, or have concerns about how your information is handled, please contact ClearSound Hearing through the contact information or contact form available at:

www.lifesoundsgreat.com